CUSTOMER CARE
At Jalymar'e Boutique, we believe that every customer deserves a shopping experience as unique as they are. Our commitment to your satisfaction goes beyond just providing exquisite fashion; it extends to the personalized care you receive. Our friendly and knowledgeable customer care team is here to assist you every step of the way. Whether you have questions about sizing, need styling advice, or simply want to share your thoughts, we're just a message away. We take pride in offering a seamless and enjoyable shopping journey, ensuring that you not only find the perfect pieces but also feel valued and heard. Your happiness is our success, and we're dedicated to making your time with us extraordinary. Thank you for choosing Jalymar'e Boutique, where exceptional fashion meets personalized service.
Have any questions or concerns?
We’re always ready to help!
Send us an email:
RETURNS & EXCHANGES
At Jalymar'e Boutique, we strive to provide you with a delightful shopping experience, and we want you to be completely satisfied with your purchase. Due to the exclusive and limited nature of our products, we are unable to accept returns or exchanges.
Damaged or Incorrect Items:
If you receive a damaged or incorrect item, please email us at support@jalymareboutique.com with a photo of the defect within 7 days of receiving your order. We will assist you in resolving the issue.
Thank you for shopping with us!
We appreciate your understanding and support.
FAQ
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Do you provide International delivery?Yes, we offer international delivery. Please note that international shipping charges and delivery times may vary.
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What is your returns policy?Due to the exclusive and limited nature of our products, all sales are final, and we do not accept returns or exchanges. If you receive a damaged or incorrect item, please contact us within 7 days at support@jalymareboutique.com, and our customer care team will assist you in resolving the issue. We are here to ensure your satisfaction and provide support with any concerns about your purchase.
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How do I track my order?Once your order has been shipped, you will receive a tracking number and a link to track your order. You can check the status and location of your package using the provided information.
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How can I contact your couriers?For any inquiries regarding your shipment or to contact the courier directly, please use the tracking information provided. If you encounter any issues, feel free to reach out to our customer care team at support@jalymareboutique.com for assistance.
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What are your delivery options?We offer several delivery options to cater to your needs. Standard shipping is available, and you can choose expedited shipping for faster delivery.
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What information does Jalymar’e Boutique collect?We collect personal details such as your name, email address, shipping and billing addresses, and payment information when you place an order or subscribe to our newsletter. Additionally, we may gather non-personal data, like your browsing activity, to improve your shopping experience.
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How does Jalymar’e Boutique use my information?Your information is used to: Process and fulfill your orders, including payment and delivery. Send updates about your order and provide customer support. Share promotions, new arrivals, and other marketing communications (only if you’ve opted in).
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Is my information secure?Yes, we take your privacy seriously and use industry-standard practices to secure your data. Payment details are encrypted and processed through secure payment gateways to prevent unauthorized access.
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Does Jalymar’e Boutique share my information with third parties?We only share your information with trusted third-party service providers, like payment processors and shipping companies, to complete your transactions. We do not sell or rent your personal information to anyone.
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Can I update or delete my personal information?Yes, you can update or delete your personal information by contacting us at support@jalymareboutique.com.
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How can I opt out of marketing emails?You can unsubscribe from marketing emails at any time by clicking the "unsubscribe" link in our emails.
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Does Jalymar’e Boutique use cookies?Yes, we use cookies to enhance your experience on our website. You can manage or disable cookies through your browser settings.
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Who can I contact for more details about privacy?For any questions or concerns about your privacy, please reach out to us at support@jalymareboutique.com.